Messaging Engineer


Roles and Responsibilities:

·       Provide operational support of the Office 365 environment.

·       Supports global messaging systems, database or utilities software.

·       Plans, conducts and directs the analysis of business problems to be solved with automated systems. 

·       Helps implement new technology to reduce overall operational costs.



·       BSc level degree in relevant field or equivalent work experience.

·       MCSE/MCSA/MCITP (AD or Exchange) - (requires at least one)

·       Strong analytical skills, problem solving and troubleshooting skills.

·       Must have knowledge and experience with:

·       Office 365 services, Exchange email systems, calendaring, Skype for business, Teams, Stream,

·       Ironport Email/Web Security, SMTP, Outlook, Exchange 2013/2016, knowledge of Active Directory, Online Archiving, EOP, and integration with other systems.

·       Knowledge of Office and Outlook mobile with experience in supporting these in an enterprise.

·       Base knowledge of Powershell, .Net, and scripting languages

·       Working knowledge of ProPlus, Win10, and Microsoft’s upgrade processes

·       Base knowledge of ITIL standards a plus.

·       Familiarity with ticket handling systems

·       Technical leadership in administration, and operation of IT systems technologies

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