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HW Technical trainer/ מדריך GPS

  • Presents standard or moderately customized Global Technical Training (GTT) courses using prepared or customized materials; conducts training at customer sites which may involve both domestic and international travel of short duration; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off-shift and/or weekends as assigned.
  • Learns  and maintains a  level of product technical knowledge sufficient to prepare and present defined product courses; completes certification on all product related courses to include safety modules; complete certification on second platform and/or processes; actively certifies others.
  • With assistance, develops technical training materials to include new courses for new products requiring System  Business Units research and collaboration; frequently develops customized training materials per customer needs; creates new teaching media; creates and augments documentation to fill gaps in released materials; provides training and guidance to other department personnel in the standard course development process and in Instructional System Design.
  • Will review system maintenance activities; helps to system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.
  • Is knowledgeable of the Global Technical Training organization and operations and the AGS organization; helps to market GTT courses/products available; assists in building customer relationships and selling GTT products.
  • Interface skills in dealing with customers and employees; anticipates, prevents and resolves customer satisfaction issues.
  • Communicates periodically with product groups to obtain current product information for course updates; represents GTT at routine divisional meetings and internal conferences; functions as lead on projects of moderate scope and complexity.
  • Supports GPS in the generation of  docs. Ensures field  usage
  • Develop new procedures and Best Known Methods
  • First chamber Build . Work with Engineering and Manufacturing; participate on New Product final test
  • Develop technical materials
  • Observe technical activities to determine operating procedure and detail.
  •  Interview personnel to become familiar with products & methods
  • Study tech docs to integrate a technology, operating procedure, production sequence and detail. 
  • Review published materials and recommends revisions
  • Communicates with BUs to obtain current product information for courses updates; represents GTT at divisional meetings.

 

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work

Leadership

  • No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

  • Explains complex information to others in straightforward situations

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